712 Privacy Policy — How We Protect Your Data
712 takes the privacy of every Malaysian user seriously. This document clearly explains what information we collect, why we use it, how it is stored, and what rights you have as a user of our platform.
Effective Date: 1 January 2026
Information We Collect from Users
When you register and use the 712 platform, we collect certain categories of information to ensure our services are delivered accurately and securely.
Account information: Full name, email address, phone number, and login credentials provided during registration. This information is used to verify your identity and manage your account.
Device and browser information: Device type, operating system, browser version, IP address, and language settings. This data is collected automatically when you access the platform and helps us diagnose technical issues and optimise your experience.
Payment information: Preferred deposit method, bank account number (partially masked), transaction history in MYR, and withdrawal status. 712 does not store credit or debit card numbers directly — all financial transactions are processed through approved payment processors.
Usage data: Pages visited, games played, session duration, and in-platform navigation patterns. This information helps us understand how users interact with the platform and improve the overall experience.
How We Use Your Personal Information
712 uses collected information solely for the following purposes and nothing beyond:
- Account management: Processing registrations, verifying identity, and managing user access to the platform.
- Transaction processing: Processing MYR deposits and withdrawals securely and accurately.
- Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
- Service improvements: Analysing usage data to improve platform functionality, speed, and user experience.
- Service communications: Sending important account-related notifications such as transaction confirmations, security alerts, and policy updates.
- Legal compliance: Complying with applicable legal and regulatory requirements.
712 does not use your personal information for third-party marketing purposes without your explicit consent.
Cookies & Browser Activity Tracking
The 712 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
We use two main types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login state during an active session.
- Persistent cookies: Stored on your device for a set period. Helps us remember your language preferences, display settings, and relevant session data.
You can manage or delete cookies through your browser settings at any time. Please note that removing certain cookies may affect platform functionality, such as automatic login.
Data Retention & Security Measures
All 712 user data is stored on servers protected by current security standards. We apply appropriate technical and organisational measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction.
Our protective measures include:
- Data encryption in transit using industry-standard security protocols
- Strict access controls — only authorised personnel may access user data
- Continuous system monitoring to detect unusual activity
- Passwords stored in encrypted form and are not directly readable
Your personal data will be retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
Sharing of Information with Third Parties
712 does not sell, rent, or trade users' personal information to any third party for marketing or commercial purposes.
In limited circumstances, we may share information with select third parties for the following purposes only:
- Payment processors: Transaction details required to process MYR deposits and withdrawals are shared with approved payment processors and are subject to strict confidentiality agreements.
- Technical service providers: Infrastructure and technical support providers that help us operate the platform, bound by applicable confidentiality obligations.
- Legal requirements: Where required by law or court order, we may be obligated to disclose information to the relevant authorities.
Any data sharing with third parties is carried out on a minimum-necessity basis and is subject to appropriate data protection agreements.
User Rights, Policy Changes & How to Contact Us
As a 712 user in Malaysia, you have the following rights regarding your personal data:
- Access rights: You may request a copy of the personal information we hold in relation to your account.
- Right to correction: You may update or correct any inaccurate personal information via your account settings or by contacting our support team.
- Right to erasure: Under certain circumstances, you may request that we delete your personal information. Such requests will be processed subject to applicable legal obligations.
712 reserves the right to update this privacy policy from time to time. Any material changes will be communicated via the platform or your registered email. Continued use of the platform following any changes constitutes acceptance of the updated policy.
For any enquiries, data access requests, or privacy concerns, please contact the 712 support team:
Email: [email protected]
We aim to respond to all privacy-related enquiries within three business days.
Still Have Questions About Your Privacy?
The 712 team is here to help. Reach us directly or visit our FAQ page for quick answers.